Edit For Me — Refund and Cancellation Policy
Last updated: 2026-10-03
Cancellation and refunds
Cancellation stops future renewal. Cancel before the next renewal through your billing settings or the Paddle buyer portal, and check the confirmation and effective date. Contact support if cancellation does not complete. Cancellation alone does not automatically refund a previous payment. Except where required by law or approved by Paddle, ordinary mid-period cancellation does not entitle you to a prorated refund or return.
Requesting a refund
Send the purchase email address, order reference and reason to info@visionbuilders.kr or Paddle buyer support. Refunds are governed by Paddle's Refund Policy (https://www.paddle.com/legal/refund-policy), Buyer Terms (https://www.paddle.com/legal/buyer-terms) and applicable law. You can contact support even if an edit in progress prevents a request through the application.
Review and completion
An accepted request is not confirmation of a completed refund. Following Paddle approval, refunds are returned to the original payment method; the posting time depends on the payment provider and financial institution. Credits associated with a refund are recovered or revoked. Confirm both the refund status and the cancellation status of any continuing subscription.
Consumer rights and service problems
Mandatory withdrawal rights, remedies for nonconforming services and other statutory consumer protections remain available. Agreeing to immediate digital delivery does not remove a withdrawal right unless the legally required conditions are met. Contact us about non-delivery, duplicate charges or material defects for investigation and correction or an appropriate refund.